Breakfast Talk: Loyalty: Disrupt or Be Disrupted. What do you think?

23 May 2018 – An interactive discussion on what drives loyalty across the customer journey from different perspectives! Within a fast moving, fragmented and now digital native Asian ecosystem, at this Breakfast Talk, we heard from the leading hospitality company that is reinventing itself to disrupt in a booming market, the FinTech company that is reinventing the landscape in a disrupted market and the CRM & Loyalty agency pivoting its services to be able to engage widely diverse consumers groups… and employees in APAC.

Our presenters shared with members their Acquisition, Experience and Retention strategy, not only for their customers but their number #1 asset – their employees.


Speakers :

  • Henrik Berglind, Vice President, Loyalty – Asia Pacific, AccorHotels
  • Johann Suchon, Managing Director China, HK, Singapore and Global Rewards, Edenred
  • Alexander Tran, Head of Marketing Technology & Operations, GRAB

Thank you for all joining us! For more events, do visit our website.


You might like to read also :
An interview on “How Do You Build Loyalty?”


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