ISSUE #68 – The latest issue of FOCUS explores the theme of the Customer Journey, putting together features and interviews with various actors in Singapore. Featuring a zoom
ISSUE #68 – Thomas Vermersch (pictured below), Director APAC, Moskitos, walks us through the new customer experience journey – the trends, the challenges, and what retail brands can look at to
ISSUE #68 – Jean-Baptiste Calais (pictured below), South-East Asia & Oceania Director of Customer Experience Group, the alliance of five agencies, shares about moving from a transactional model towards a personalised
ISSUE #68 – Chloé Cortinovis (pictured below), Managing Director, Bienvenue shares with us how she sees the brick-and-mortar experience evolving, as retail meets experience meets digital. Today, a customer
ISSUE #68 – The rise of e-commerce has been disrupting most retail businesses in Singapore. Stéphanie Lemaire, (pictured below), Founder, Château de Sable shares with us on building brand loyalty
ISSUE #68 – Ms Yen Nee Tan (pictured below), Regional Director Europe, Singapore Tourism Board speaks to us about going inside-out to tell the story of Singapore, and the new
ISSUE #68 – In our interview with a Patron Member, Cédric Retailleau (pictured below), Managing Director Singapore, Thailand, Cambodia, Indonesia, Other S.E.A. countries of Pernod Ricard shares about his career,
ISSUE #68 – In the Guest Editor’s Note of this edition of our FOCUS magazine on the customer journey, Isaline Duminil, Marketing Director of JCDecaux Singapore and Co-President
ISSUE #68 – Clément Hochart (pictured below), CEO and Co-Founder of Epicurio, shares with us how the start-up has evolved and how it is incorporating tech in its business. Epicurio,
