11 Jan 2018 – When creating a new facility, the usual approach is to first design the physical space, source for technology, and finally consider the services. Designing for the user experience tends to be an afterthought, bolted on after the building is done.
A new, innovative approach is to start with the workplace strategy and user experience, and then, based on that, to develop an integrated space, technology, and service design to achieve business goals. The result: it will save cost, be more efficient and sustainable, and make a great workplace experience.
Presented as a case study, Mia Lindsey, Technical Director APAC FM Platform at Sodexo as well as Dr Andrew Tay, Director (Health & Productivity) Singapore at GSK shared on:
Provide insights into workplace experience and the latest workplace trends
Show how an innovative approach can effectively be applied to design a workplace to achieve strategic and business goals
Describe how to then bring that design to life and sustain a great user experience thereafter